Legal

Terms of Service

This page is maintained by the Imagine That team. Plain English where possible.

Using Imagine That

By creating an account or ordering, you agree to these terms. If you don't agree, please don't use the service.

Accounts & kids

You must be at least 18 to create an account. You're responsible for anything done under your account, including creations by kids on child profiles you set up. Keep your password and parent PIN private.

Acceptable use

Don't use Imagine That to create or order anything that:

  • infringes someone else's copyright, trademark, or right of publicity;
  • is sexual, hateful, violent, or otherwise inappropriate — especially involving children;
  • promotes illegal activity, self-harm, or harassment;
  • impersonates a real person without permission.

See Content guidelines for detail. We may remove content and, in serious cases, close accounts that break these rules.

Your content

You own the prompts, uploads, and designs created on your account. You give Imagine That a limited license to store them, produce them into physical products you order, and — only if you explicitly opt in — feature them in our gallery. We don't sell your content and we don't use it to train third-party models.

Orders & payments

Prices and taxes are shown at checkout. Payments are processed by Stripe. Because products are made-to-order, orders can't be canceled once production begins. See Shipping & returns for defect and replacement policy.

AI-generated content

Designs are generated by third-party AI models. They may not always match your prompt exactly, and identical prompts can produce different results. Use of AI content is for personal, non-commercial purposes.

Service changes

We may add, change, or remove features. We'll try to give notice for anything meaningful — especially anything that affects saved creations.

Warranty & liability

The service is provided "as is." To the extent allowed by law, our liability is limited to what you paid us in the 12 months before the claim.

Contact

Questions about these terms? hello@imaginethat.app.